Why I’m getting out of EBay.
March 6th, 2008 by Tess
This is how I feel- and my assistant even more so- after dealing with eBay.
They keep jacking up their rates while reducing the reasons to pay them. They’re so busy trying to keep buyers happy that they’ve forgotten that SELLERS are their customers as well- in fact, we’re the ones who pay them. And we do pay- a lot.
The average eBay sale costs me between 15-23% of the overall price, between store fees, listing fees, closing fees, Paypal fees… ay yi yi.
And, frankly- (and here I don’t mean YOU, of course. You’re perfect. I’m talking about a small but vocal percentage of the others) eBayers are pains in the ass. They think I’m running a garage sale, not a business.
I can’t tell you how many emails I’ve gotten that go, “I saw your brand new in package elaborate hand sewn costume complete with dress, leggings, wings and an elf to fit it to my own personal body, and I’d love to buy it, but I am NOT paying $20 for it! But if you’ll take $3 and ship it to me free, I’ll be happy to take it off your hands.”
We’re professional about it. We’ve gotten so good at being nice to those types it’d make you puke. We’ve got 100% positive feedback and try to keep everyone happy as a matter of course.
And, to be fair, we’ve dealt with many more wonderful people than not- but those NOTS are really time consuming, so we’re getting out of the pool.
But if you’ve bought something from us via eBay- first off, thank you- I’m sure you were a lovely and absolutely phenomenal person to deal with!
Secondly, your coupons will be honored on our main site starting Monday. That was really what I wanted to tell you. It took me long enough to get to the point, I know. Sorry about that.
But I feel better already. Thanks for letting me rant:)
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